FREE SHIPPING WITHIN AUSTRALIA FOR ORDERS OVER $99

Shipping & Returns

 

Shipping within Australia

 All standard orders will ship from our warehouse within 2-3 business days (M-F) of the order being placed. Shipping within Australia is $9.00 per order flat rate and fulfilled by Australia Post.

For orders over $99 shipping will be FREE when delivered within Australia.

Once the order ships, you can expect a transit time of 2-5 days with Australia Post.

 

International Shipping

International shipping is $16.00 per order flat rate and is fulfilled by Australia Post.

All import taxes, duties, and fees are the responsibility of the customer.

Please contact us if you have any special shipping requests or need further information.

 

Return Policy

 

1. Change of Mind Policy

  • Time Limit: Returns must be initiated by contacting us within 30 days of the delivery date.
  • Item Condition: Garments must be unworn, unwashed, and free from makeup, fake tan, perfume, or deodorant stains.
  • Tags Attached: All original clothing tags must remain fully attached.
  • Return Shipping: For change of mind, customers cover the return postage via Australia Post. A flat-rate label will be supplied based on your location, and the cost will be deducted from your final credit.
  • Compensation: Store credit voucher.

 

2. Faulty Items Policy

  • Consumer Rights: If an item has a major failure (e.g., severe fabric defect), you are entitled to a refund, replacement, or repair under Australian Consumer Law.
  • Time Limit: The 30-day limit does not apply to faulty goods; consumer guarantees apply for a "reasonable time" based on the price and quality of the garment.
  • Return Shipping: If a product is confirmed faulty, we will supply a free prepaid return label or fully reimburse your postage costs.

 

Legal Disclaimer

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure.